Fixed tiers. No per-resolution surprises.

You choose one fixed tier — Starter (€49), Growth (€149) or Business (€449) — and each includes a monthly allowance of conversations (500, 2,500 and 10,000). It's one flat fee that covers the AI agent, the dashboard, integrations and support for that tier. No setup fees, no per-ticket charges, no usage surprises. Beyond 10,000 conversations a month, Enterprise is priced to your volume.

A conversation is one customer thread, however many messages it contains — a single shopper asking about their order, then a return, then a refund in the same chat is still one conversation. Instant deterministic actions (like tracking lookups) don't burn extra LLM cost, so a busy back-and-forth doesn't cost you more than a one-line question.

Same product and allowance either way — yearly just saves you 20%. Monthly is charged each month and you can cancel anytime. Yearly is paid once upfront for the year at the discounted per-month rate: Starter €39, Growth €119 and Business €359 per month (billed annually). Flip the Monthly / Yearly toggle above the plans to see each price update.

Your customers are never cut off. We surface it in your dashboard and recommend the tier that matches your real volume — there are no punitive overage rates. Upgrading (or downgrading) takes one click and your founder pricing carries across.

No. You pay a fixed monthly tier for a conversation allowance — never a toll on each ticket resolved, and no charge for escalations or human hand-offs. Smart model routing keeps the underlying LLM cost efficient, and on Business you can bring your own key (BYOK) to run model usage on your own account.

Yes. Move up or down a tier whenever your volume changes — changes apply from the next billing cycle. Monthly plans can be cancelled anytime; yearly plans run to the end of the paid year. No lock-in contracts beyond the term you choose.

Early-access partners lock their tier price for 12 months, even as list prices change. It applies to both monthly and yearly billing. Request access below to qualify.