Platforms & models

Any store. Any LLM.

GrootDesk is an extendable agent, not a walled garden. Connect the platform you run today and bring your own model — or use ours.

Store platforms

Shopware

Live now

Native plugin. Install, connect your helpdesk, and go live in under an hour.

Request access →

Shopify

Early access

App in private beta. Join early access to onboard your Shopify store first.

Request access →

WooCommerce

Waitlist

On the roadmap. Add your store to the waitlist and we'll reach out at launch.

Join waitlist →

Custom / Headless

REST connector

Any platform — Magento, a custom stack or headless — via our REST connector & script snippet.

Request access →

Bring your own model

Run GrootDesk on the LLM you trust — or let us manage it. Smart routing sends simple questions to a cheaper model and hard ones to a stronger one, so you control cost without sacrificing quality.

OpenAI Anthropic Google Gemini Mistral Self-hosted / custom

Helpdesk & escalation

When a human is genuinely needed, GrootDesk escalates cleanly into your existing helpdesk with the full conversation context attached.

Zendesk Freshdesk Email More via connector

Give your team its time back.

Join the early-access programme — founder pricing locked for 12 months, live on your store in under an hour.